Client Support
Thank you for contacting GAMA network solutions. GAMA is open from 8:00 am to 5:00 pm , Monday through Friday. We do offer 24X7 support for customers on our Managed Services contract.
Here are some convenient ways to receive GAMA support:
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GAMA REMOTE SUPPORT |
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Please click here, If you are currently working with a Team GAMA Specialist on an issue and have been instructed to grant remote control access of your workstation or server. If you are using WIndows Vista or WIndows 7, please click here.
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LIVE PHONE SUPPORT |
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Please call 865.693.2188 to speak directly with one of our Team GAMA Specialist.
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CLIENT PORTAL |
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GAMA clients can click here to access existing service tickets, review invoices, and more. Access to the portal requires a username and password. If you do not have these credentials, please contact GAMA at 865.693.2188 or click here to submit a request for a login.
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ELECTRONIC TICKET |
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Please click here to submit a ticket directly to GAMA and we will respond within 1 hour, during business hours.
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AFTER HOURS SUPPORT |
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Please call 865.693.2188, option 2 and leave a message in the afterhours mailbox. The on-call Support Specialist will call you back as soon as possible. |
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